Tours and Experiences Manager

 

Love and London is a digital media brand that helps London tourists visit London like they live here, and to avoid the overhyped and overdone. We have over 290,000 social media followers, 22 million YouTube views, and we reach over 2.5 million people across our Instagram and TikTok accounts each month. The face and founder is Jess Dante, London expert and a “friend in London” to our viewers.

In early November, we will be launching our Tours and Experiences platform, where London tourists can go and choose from our curated collection of unique tours and experiences to book. These won’t be run-of-the-mill walking tours but instead, cool and unique ways to experience London’s food, culture, and more.

We are looking for a freelancer to essentially run this entire project and be responsible for bringing it to life.

Tasks will include:

  • Helping to find great small tour companies and independent tour guides to work with and sell them on why they should list with us (we will start with a small selection at launch and then grow)
  • Setting up all systems, from the booking platform to customer service workflows, to new supplier onboarding, and more.
  • Liaising with our lawyer to set up supplier contracts and other relevant docs
  • Working with the team to create a pre-launch and launch period marketing plan and liaising with our content production team to implement it (they cover IG, TikTok, YouTube, and blog content)
  • Anything else that pops up along the way!

You’ll have the support of Jess (Founder) on top-line decisions as well as our Project Manager/Business Assistant with admin work, design tasks, etc.

We’re looking for someone who:

  • Has 1+ years of experience running operations or a similar role for a small tour business
  • Has some marketing experience in the travel space
  • Is familiar with most of the areas that this project will cover and can advise us on what we haven’t yet thought of and areas where we might run into problems.
  • Is London-based, but can work fully remote.

The role will be for approximately 2 days per week, ideally doing about a half-day four days a week, but we are happy to be flexible on that.

Rate:

£300/day, two-month contract to start, immediate start. If all goes well, there will be a discussion about bringing this person on to continue to grow the platform.

To apply:

Email info@loveandlondon.com with the subject “Tours and Experiences Manager Application – your name” with your CV, location, desired day rate, and start date.

Thank you!